Return Policy
Return Eligibility
We want you to be satisfied with your garden style products. You may return eligible products within 30 days of purchase, provided they are in their original condition and packaging.
Return Process
To initiate a return:
- Contact us at relations@aromaglowboutiqu.world or +1 (703) 999-8225 to request a return authorization
- Package the item securely in its original packaging
- Ship the item to our return address: 3100 Clarendon Blvd Suite 200, Arlington, VA 22201, United States
- We will process your return within 5-7 business days after receiving the item
Refund Policy
Once we receive and inspect your returned item, we will issue a refund to your original payment method. Refunds typically take 5-10 business days to appear in your account. Original shipping costs are non-refundable unless the return is due to our error.
Non-Returnable Items
The following items are not eligible for return:
- Custom or personalized items
- Perishable items such as live plants
- Items that have been used, damaged, or are not in original condition
- Digital products or consultation services
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or full refund, including return shipping costs.
Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired product.
Contact Us
For questions about returns or to initiate a return, please contact us at:
Email: relations@aromaglowboutiqu.world
Phone: +1 (703) 999-8225
Address: 3100
Clarendon Blvd Suite 200, Arlington, VA 22201, United States
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